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    ODLWEB Contact Information

    If you have any questions regarding our service please see our FAQ as there may already be an answer there. If not, you can submitt your question direct in the FAQ section or as detailed here. We encourage you to use the FAQ first as any questions that require significant amounts of our time will be charged at  our standard rates.

     

    Note: General enquiries should be directed via our help desk.

     

    Please use the following steps when you have a question.

     

    1. View the FAQ.

     

     

     

    2. Ask a question!

    If the FAQ does not cover your inquiry, add the question to the FAQ. This icon is on all pages of the FAQ or just click this one.

     

     

    We will answer your question via email. Who knows, your question may even be added to our FAQ.

     

     

    3. Contact us..

    If the item is not covered in our FAQ or you need an immediate answer, please use the following methods of contact:

     

     

    • POSTAL:
      PO Box 146

      • Woodcroft, 5162.

     

    • Phone:

      • International - 61-8-8325 2996

      Local - (08) 8325 2996

      Mobile - 0408 818 096

       

    • FAX:

      • International - 61-8-8325 2746

      Local - (08) 8325 2746

       

    • Skype
      ODLWEB

       

     

    We welcome your enquiry......

     

     

    Live Chat Help!

    Want live help? Try our new LIVE Chat Help. You will be speaking with a "real person" and we should be able to assist you on-the-spot.

     

    NO PASSWORD REQUIRED.

    NO REGISTRATION REQUIRED.

     

    Steps to login:

    • Just enter your name and click LOGIN.
      (No password)
    • If not answered promptly, ring the bell.
      (Allow 30 seconds or so)
    • If still no answer, room is unattended.
      (see note below)

     

     

    When on-line CLICK HERE to log in.

    (Flash Required).

     

    Please note: Live chat help is limited to reasonable times in Australian time zone. If Chat Room is unattended, please leave a message on our Help Desk.

     

     

     

    Business Information

    • ABN 16 523 102 136
    • Reg SA Business: 0305638k
    • Established 1983 (see note)
    • Family owned & operated

     

    Proprietors

    • David Hales (Mobile: 0408 818 096)
    • Patricial Hales (Mobile: 0417 807 468)

     

    Services Provided

    • Internet Related
    • Bookkeeping
    • Graphics & Animation
    • Video & more...

     

    See our Other Services section.

    Help Desk & FAQ

     

    CUSTOMER SERVICE DEPT  Ticketed enquiry and help system with guaranteed follow-up.

     

    Check my ticket status  Follow up on previously submitted help tickets.

     

    FAQs  Try here to see if the answer you seek is already available.

     

     

    You are welcome to verify our credentials. Call us on (08) 8325 2996 or use the ASIC National Names Index HERE.

     

    Note: The ASIC Names Index shows or business established at 1990. We have traded since 1983 under our own names and the trading name OPTICAL DESIGN was first registered in 1990.

 

 

Copyright  © Optical Design 2006. Disclaimer.